Report on the Ministry of Defence’s facilities management

21-02-2022

Report no. 11/2021

The purpose of the study is to assess whether the Ministry of Defence has ensured satisfactory management of facilities in the period from February 2018 to March 2021. The report answers the following questions: 

  • Has the Ministry of Defence provided a clear basis for checking services delivered under the FM contract, performance targets and the economy? 
  • Has the Ministry of Defence ensured that services were delivered in the amount and quality agreed?
  • Has the Ministry of Defence adequately monitored achievement of the performance targets set for the FM contract?
  • Has the Ministry of Defence adequately followed up on the economy of the FM contract? 

It is Rigsrevisionen’s assessment that the Ministry of Defence has managed facilities in an unsatisfactory manner, since ISS took over FM in all locations under the ministry in 2018. The consequence is that the ministry has not, at any time during the period examined, had an adequate overview of whether services paid for by the ministry were delivered in the amount and quality agreed. 

Rigsrevisionen initiated the study in April 2021.

Read the introduction and conclusion (PDF)