This report concerns the effort made by Rejsekort A/S and the Danish transport operators to ensure that the electronic ticketing system introduced in Denmark in 2011 makes it easy and simple for passengers to use public transportation. The report also addresses the economy of Rejsekort A/S and the price and delivery of the e-ticketing system.
The purpose of the study is to assess whether the parties behind the travel card have ensured its user-friendliness and the soundness of the economy of Rejsekort A/S. The report answers the following questions:
- Was the e-ticketing system delivered at the time and price agreed?
- Have Rejsekort A/S and the transport operators actively worked to ensure the user-friendliness of the travel card?
- Have Rejsekort A/S and the transport operators ensured the soundness of the economy of Rejsekort A/S in the period 2011-2014, and has the Ministry of Transport monitored the economy of Rejsekort A/S adequately and followed up on Document No. 105?
Rigsrevisionen initiated the study in March 2014.
Read the 1st chapter of the report (PDF)