The purpose of the study is to assess whether the Ministry for Economic Affairs and the Interior ensures that processing times and efficiency at the Social Appeals Board regarding social, employment and industrial injury appeal cases are at a satisfactory level. The report answers the following questions:
- Has the Social Appeals Board ensured satisfactory case-processing times?
- Has the Social Appeals Board ensured a satisfactory case flow and level of efficiency?
Rigsrevisionen finds it very unsatisfactory that the Ministry for Economic Affairs and the Interior, for a number of years, has failed to ensure satisfactory processing times for appeals concerning social benefits, employment and industrial injury cases. Rigsrevisionen's study indicates that the case flow and efficiency of the Social Appeals Board can be improved.
Rigsrevisionen initiated the study in August 2018.
Read the introduction and conclusion (PDF)