The report concerns the establishment of Udbetaling Danmark which is a new independent institution under the Danish Ministry of Social Affairs and Integration. Udbetaling Danmark will take over the administrative processing of various tasks that were previously handled at local authority level and will be responsible for disbursement of benefits totalling DKK 180 million to around 2 million citizens. The objective of the study was to map and assess whether the Ministry of Social Affairs and Integration and Udbetaling Danmark contribute to ensuring that both the administration of services and the level of service provided to the citizens are satisfactory.
The report answers the following questions:
- What administrative changes followed from the establishment of Udbetaling Danmark, and how is the funding of Udbetaling Denmark organised?
- Has the board of Udbetaling Danmark established a satisfactory framework for the cooperation between Udbetaling Danmark and ATP (Danish labour market supplementary pension fund), and has the Ministry of Social Affairs and Integration defined a satisfactory level of supervision of Udbetaling Danmark?
- Have the Ministry of Social Affairs and Integration and Udbetaling Danmark defined a satisfactory framework to safeguard the citizens' legal rights and to follow up on the level of service provided to the citizens?
Rigsrevisionen initiated the study in August 2012.
Read the 1st chapter of the report (PDF)